TERMS AND CONDITIONS AND PRIVACY POLICIES
Last updated: February 2025
Welcome to Decygo, a digital platform designed to offer online tools and resources aimed at entrepreneurs, professionals and companies looking to optimize their processes and enhance their digital presence. Before using our services, it is essential that you read these terms and conditions carefully.
If at any time you do not agree with these terms, we recommend that you do not continue using our services. We reserve the right to update, modify or remove any part of these terms without prior notice. The most recent version will always be available on our website, and it is your responsibility to review it periodically.
1. INTRODUCTION AND DEFINITIONS
For a better understanding of these terms, it is important to define certain key concepts:
“Platform”: Refers to Decygo, including its website and any other application or digital channel that we use to provide our services.
“User”: Natural or legal person who accesses the platform, whether to explore, register, purchase digital products or make use of any other service offered.
“Services”: Refers to the digital products, tools and resources available on Decygo, which may include guides, templates, courses, software, among others.
“Content”: Includes all texts, images, graphics, logos, videos and any other material that is available on the platform.
“Payment Service Provider”: External companies that facilitate payment processing on the platform, such as payment gateways, banks or other financial intermediaries.
2. ACCEPTANCE OF THE TERMS
The use of Decygo implies full acceptance of these terms and conditions. If you do not agree with any of the clauses established here, you must refrain from using our services.
By registering on our platform, you represent and warrant that you are at least 18 years of age or, if you are a minor, that you have the express authorization of your parents or legal guardians to use our services.
We reserve the right to refuse access or cancel the account of any user who violates these terms or who engages in suspicious or fraudulent activities within the platform.
3. REGISTRATION AND ACCOUNT CREATION
To access certain Decygo services, you may need to create a user account. In this process, you agree to:
Provide true, complete and up-to-date information.
Maintain the confidentiality of your access credentials, without sharing your password with third parties.
Notify us immediately if you detect suspicious activity in your account.
We reserve the right to suspend or delete accounts if we detect fraud, identity theft, breaches of these terms or any activity that may harm the operation of the platform.
4. PRIVACY AND DATA PROTECTION POLICIES
4.1. Information We Collect
When you use Decygo, we may collect the following information:
Personal data: Name, email, phone number and any other data voluntarily provided by the user.
Payment data: Financial information necessary to process transactions, managed exclusively by our payment providers.
Browsing data: Information about the use of the platform, including IP addresses, browser type, pages visited and session time.
4.2. Use of Information
The information collected is used to:
Process transactions and provide access to digital products.
Improve the user experience on the platform.
Communicate with you regarding support, updates or promotions.
Ensure security and fraud prevention within the platform.
4.3. Data Protection
At Decygo, we adopt security measures to protect the personal information of our users. However, you should be aware that no digital platform is completely secure and therefore we cannot guarantee absolute protection against unauthorized access.
4.4. Sharing Data with Third Parties
We do not sell or share personal data with third parties, except in the following cases:
When it is necessary to process payments or fulfill our contractual obligations.
To comply with legal requirements or requests from competent authorities.
4.5. User Rights
As a Decygo user, you have the right to:
Access, modify or delete your personal information.
Request that we stop sending you promotional communications.
Withdraw your consent for data processing, provided that this does not affect the provision of the service.
You can exercise these rights by sending us a request to [correo@decygo.com].
5. PAYMENTS, PRICES AND BILLING
The prices of the products and services offered on Decygo are clearly specified on the platform and may be subject to change without prior notice.
5.1. Purchase Process
Once the product or service has been selected, the user must proceed with the payment through the methods enabled on the platform.
The payment will be processed through third parties specialized in electronic payments, guaranteeing the security of the transaction.
Once the payment is confirmed, immediate access to the purchased digital product will be granted or, failing that, it will be sent by email.
5.2. Refund Policy
Since the products offered on Decygo are digital and intangible, refunds are not accepted once the purchase has been made. However, in exceptional cases, the user may submit a request for review through our support.
6. APPLICABLE LAW AND DISPUTE RESOLUTION
These terms and conditions are governed by the laws of Peru. Any dispute arising in relation to Decygo will be resolved before the courts of Lima, Peru.
7. MODIFICATIONS TO THE TERMS AND POLICIES
We reserve the right to modify these terms and privacy policies at any time. Updates will take effect from the moment they are published on the platform. It is the user's responsibility to periodically review this document.
8. CONTACT
If you have any questions about these terms and conditions or our privacy policies, you can contact us through: